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In theory, E-Mail could easily be transmitted across
the Internet from source PC to destination PC without
any go-between servers. This direct route is known
as peer to peer. The drawback is this would
require the destination PC to be "online" at the same
time the sender mails a message. To overcome this
problem the [I]nternet [S]ervice [P]roviders maintain SMTP
(Simplified Mail Transport Protocol) and POP3 (Post
Office Protocol Version 3) e-mail servers online 24/7.
Each has a specific job and will be explained below.
SENDING MAIL:
Example, you are joe@myisp.com and your mail is going
to jim@hisisp.com. When you send an e-mail message from
your client (your e-mail program) it delivers the
message over the Internet using a TCP/IP or Transfer
Control Protocol. This is all done automatically. Your
stack (a group of tcp/ip software programs running on
your PC) opens a Socket on port 25 to your providers
SMTP server. Your providers SMTP server (lets assume
smtp.myisp.com) receives your sent message. The SMTP
now looks up (vi a DNS call - to a special MX Domain
Name Server) the destination POP3 MX record of the
destination POP3 server (lets assume pop.hisisp.com)
and then attempts to relay the mail.
If the POP3 server is listening (as they normally do)
the mail is received. If the server is off line for
whatever reason, the sending SMTP spools (stores) the
message and trys again every four hours typically for
24 hours. Generally the mail gets through within this
time frame. However, two things could happen. First
the POP3 mailer might be permanently off line. Second
the account (or mailbox) at the destination might no
longer be valid. In either of those two cases the mail
is returned to you with an explanation. Of course it
is possibly your providers SMTP server could be out of
service too, in which case your e-mail client will
report an error message on its attempt to send. More on
those anomalies later.
RECEIVING MAIL:
To receive mail, your e-mail client contacts your
providers POP3 (post office protocol) server (lets
assume its pop.myisp.com) on port 110 vi its ordinary
(non MX record) DNS address. Note: POP3 servers listen
and send vi two addresses - more on this in a minute).
Any messages waiting are transmitted to your e-mail
client along with instructions from your e-mail client
to delete the messages just successfully received from
off the POP3 servers database.
If you have been paying attention, you might be
wondering why your e-mail program cannot send its
outgoing mail directly to the destinations POP3 server
(pop.hisisp.com). The answer is because by design and
International agreement, this is the job of an SMTP
server. To thwart any rogue designed e-mail programs
from possibly bypassing the "system", the POP3 server
address (used to receive relayed mail) is on a
secondary hidden address - called it MX record.
However, its technically feasible to do this. And
SPAMMERS are famous for it.
SPAM MAIL:
Spam by definition is the receipt of any unsolicited
messages from other people or organizations. Today Spam
constitutes more than half of all e-mail traffic in the
world. Spam typically exploits the open architecture or
weaknesses of today's electronic mail systems. In an
effort to minimize Spam traffic, many ISP's have made
it impossible to use their SMTP servers unless you are
a recognized customer and logged onto their system. In
addition, some require that your return address match
their domain name. While this in fact stops some spam,
it also imposes some limitations upon a legitimate user
by restricting them from sending mail to their
providers SMTP server from outside their providers
network.
PORT BLOCKS:
Many free ISP's go so far as to block any outgoing
traffic on port 25 (the typical incoming SMTP port of
most mail servers). This forces the client to literaly
use their e-mail servers and no others. Some
independent E-Mail providers will offer receipt of sent
mail on alternate ports such as 25,000 to defeat this.
RUNNING YOUR OWN E-MAIL SERVER:
Due to the nature of TCP/IP, you can do anything on
your piece of the pipe that your provider can do
(assuming they imposes zero restrictions - and most
have no "physical" restrictions other than limits of
use to be found in their TOS or Terms of Service
agreement) and within the confines of the amount of
available bandwidth you have. So, its entirely possible
to run your own SMTP/POP3 servers; but not very
practical unless you are already online 24/7. There are
several shareware server packages, FtGate being one of
the more popular.
UNDERSTANDING E-MAIL ATTACHMENTS:
Mail Attachments are one of the most misunderstood
facets of modern electronic mail. Here is the story.
The 8 bit design of the basic data unit, the Byte,
allows up to 256 characters (a bit can be zero or 1
representing TWO states, and with 8 bits you get
2x2x2x2x2x2x2x2 possibilities or combinations). The
alphabet consist of only 26 characters needing
representation. But if you factor upper and lower
case, as well as standard punctuation, then throw in
some control characters to do such arcane things as
carriage returns and line feeds and you wind up with
127 total necessary characters. This leaves position 7
(counting from left to right stating with zero - the
8th bit), unnecessary! Programmers being the
efficient fellows they are, designed the early packet
network systems around 7bit data bytes (the 8th bit was
used for a parity test). (Parity is measured by summing
the decimal value of the bits in a byte. If the number
is even, parity is even and vice versa. So, the 7th
bit is set to either 1 or 0.) This was a very crude
method of insuring data integrity in the early days of
networks. This is also where the 7E1, 8N1 type
designations for setting up old modem terminal software
come from.
So, what does this mean for modern computers and
electronic mail today? Its really very simple. Modern
electronic mail, being derived from and still operating
on many older main frame network computers is limited
to sending TEXT information only, i.e. no bytes with
values 128 or above can be transmitted. Since programs,
known as executable files, contain bytes covering both
low and high characters from the ASCII table, this
limits e-mail from being able to carry them.
UUENCODE TO THE RESCUE:
Followed by BINHEX and BASE64, sometimes known as the
MIME standard. These utilities convert 8bit bytes to
7bit bytes so they can be "Attached" to e-mail as text.
The miracle of modern programs is that this encoding,
and decoding after its received, is all done in the
background. Most all users today have adopted the MIME
standard for e-mail, but UUENCODE is still very popular
for passing binary files on Newsgroups or the UUNET.
When attaching text files, some E-Mail clients allow
the option of merging the text file data into the
message body, or, sending it as a separate file.
UNDERSTANDING CC AND BCC ADDRESSING:
SENDING ANONYMOUS E-MAIL:
I am frequently asked if it is possible to send mail
anonymously; that is, so it "cannot" be traced. The
answer is not really. However, a method to obtain some
anonymity is to use a remailer service. Oddly, the
better ones are free and typically operated and
sponsored by privacy advocacy groups. The best in the
business is <http://www.replay.com> It works like
this. You send the message to them with a specially
formatted body containing the real "Send To" address
etc and they receive it, strip all identifying headers
and remail or relay it directly to its destination POP3
server. Its just that easy. www.replay.com can supply
you with a help text file on how to do the formatting.
You can also use their service to post articles to
UUnet (newsgroups) via e-mail as well. Here is an
example of the required formatting.
::
Anon-Post-To: newsgroup.to.post.to.here
(skip line here - this line is not part of format)
##
Subject: enter a standard subject line here
(skip line here - this line is not part of format)
Start your anonymous article here, one line
down from the subject.
Please carefully note the two special delimiters; the
double colon and double hash marks. If you have
followed these comments carefully, it should become
obvious that any e-mail client can be used to send
anonymous e-mail or news postings by using the
forwarding services of "replay.com" which strips all
headers and does the relaying.
OTHER APPROACHES TO BECOMING SLIGHTLY ANONYMOUS:
Some users simply change their return mail address to a
pseudonym. While this may work on some SMTP server,
many are filtering the incoming mail and checking for
valid return addresses. If the return address is not
identical to that used to establish the account, the
mail is bounced. The ISP's are doing this to combat
SPAM. The only alternative is to setup your own SMTP
server. Send your e-mail to your server and then have
your server relay with no restrictions. FTGate is one
of the better PC SMTP servers on the market. Although
not for amateurs, it does the job. Get it at:
ELIMINATING X-HEADERS:
Using E-Mail clients that do not include X-Headers is
another way to gain some anonymity. More about a few
of those later below. X-Headers tell the recipient a
lot about who you are. Example, "X-Mailer" will
indicate the name of the e-mail program you are using
and "X-Sender" will give your verbose sub domain
address at the time the message was transmitted.
Although this address changes with each logon, your ISP
has a running log of who had that address at that hour.
In other words, you can still be traced. Occasionally
the mail program can be patched with a hex editor to
remove the offending headers. But this is something
left only to experienced hackers. For those of you less
able, I suggest the following simple X-Header FREE
e-mail sender. http://www.deadsys.com/sw/sm.html
POWER FEATURES TO LOOK FOR IN A GOOD E-MAIL CLIENT:
FILTERS: allow you to automate almost all processes.
ALIASES OR NICKNAMES: allow you to type "Gary" and get
"arc@bigfoot.com" when you move the cursor.
MULTIPLE ACCOUNT OPERATIONS: In Eudora (my favorite) its called
"Personalities" . This allows you to check e-mailboxes
in many pop3 server accounts.
AUTOSAVE: Without this life can be a bear if you are
typing a long epistle and suddenly lose power.
SIGNATURES AND TEMPLATES: This is a must for business
mail. Most users put dorky saying in their signature
file which I find a total waste of bandwidth. I use
them for my PGP public key and my URL's etc. TEMPLATES
OR STATIONARY: is useful for form letters and putting
out a LISTSERV.
MULTI THREADING: Threading is another time saving
feature that allows concurrent operations. You can
type new messages, send mail from a Que and check for
incoming mail all at the same time with zero
interruptions. Its a must have feature.
PLUGINS: Another way to add versatility to your e-mail
client is for it to accomodate Plugins. I use a plugin
for PGP, Power Searching and Talking E- Mail. Oh, if
you want PGP, get it Here.
IMPORT/EXPORT: A handy feature when moving to a new
e-mail client. It allows you to use your old e- mail
address books created by other mail clients and make
backups of your existing one.
RETURN RECEIPT: This feature must be server side
supported and has some drawbacks. The receipt only
confirms the destination server got the mail not the
true personal recipient. I see little or no value in
this. Some online services like Compuserv informed you
only when the recipient downloaded or read the message.
But, they also charged for the service.
SOME FREE E-MAIL CLIENTS:
FoxMail at: www.aerofox.com
Pegasus Mail (for Power Users) at outpost.infospace.com
E-Mail to Snail Mail Services: NetGram
and OutPost.
Great Spelling Checker that will interface
with any w95 program: ForNada
E-MAIL HOUSEKEEPING HINTS
Never allow mail to accumulate in either your IN box or
OUT box. Either manually move it to mailboxes or setup
filters to do the move automatically.
Take advantage of the timesaving bells and whistles
your e-mail program offers. Keep an up-to-date address
book, and never delete names and addresses. You never
know when someone will come back into your digital
life.
CHAIN E-MAIL is not only tacky, it's bandwidth robbing.
Don't become a participant in silly chainmail.
FLAMING, the sending an abusive or insulting e-mail, is
always a mistake. Would you say it in person? If not,
don't send it.
If it absolutely must be perfect, then don't e-mail it.
E-mail can be the Bermuda Triangle of writing.
Punctuation, spelling and grammar get mysteriously
lost. If your message must be error-free, it should be
sent by another medium. If you insist on sending it via
e-mail, print it out and go over it line by line for
errors.
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